R E F U N D S  P O L I C Y 


R E F U N D S 


A booking may be postponed at least 3 days in advance due to weather or in case of an emergency.  Only a written cancellation/postponement via e-mail (bookings@bellflower.co.za) will be accepted.  In the event that a booking needs to be cancelled, you will be able to reschedule your booking for up to 6 months from the date of the original booking.

S T E P S  T O  R E S C H E D U L E  A  B O O K I N G

  1. Send an e-mail to bookings@bellflower.co.za requesting a new date for your set up. Please note, new date needs to be within 6 months of original booking date. Please book at least 1 week prior to new date.  
  2. Once your reschedule has been received, we will be in touch to confirm availability.
  3. We will manually adjust your existing booking to the new details.



Our picnic set ups are done outdoors. In the event of poor weather, we will still go ahead with your booking.

Your set up will be done undercover indoors. We will make an alternative plan to ensure you still have a beautiful set up just in a different indoor location protected from the weather.


P R I V A C Y  P O L I C Y

At Bellflower Studios, accessible from https://www.bellflower.co.za/, highly respects the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.bellflower.co.za and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.bellflower.co.za. This policy is not applicable to any information collected offline or via channels other than this website.

Bellflower Studios complies with the laws and regulations as set out in the Protection of Personal Information Act 4 of 2013 of South Africa.

Kindly regularly check this page for amendments or updates as it remains your responsibility to be acquainted with the most current version of our Privacy Policy.  If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

I N F O R M A T I O N  C O L L E C T E D

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, e-mail address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account or make an online purchase, we may ask for your contact information, including name, surname, company name, address, email address, contact number and card payment details.  Bellflower Studios accept no liability for any damages suffered or losses incurred from the unauthorised use of your personal information.

Users agrees that all information provided will be true and correct.  It is the responsibility of the User to notify Bellflower Studios of changes of any personal information change in a written notification.  Notifications may be communicated via e-mail to hello@bellflower.co.za.   Bellflower Studios, its director and employees, will not be held responsible for any claims or damages, including loss of profits, for any online orders due to errors, inaccuracies or discrepancies of personal information.

P U R P O S E  O F  C O L L E C T I N G  I N F O R M A T I O N / D A T A

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you e-mails
  • Find and prevent fraud

L O G  F I L E S

www.bellflower.co.za follows a standard procedure of using log files. These files log visitors when they visit websites.  All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Online Privacy Policy Generator.

C O O K I E S  &  W E B  B E A C O N S

Like any other website, www.bellflower.co.za uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies”.

A D V E R T I S I N G  P A R T N E R S  P R I V A C Y  P O L I C I E S

You may consult this list to find the Privacy Policy for each of the advertising partners of Bellflower Studios.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.bellflower.co.za, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

Note that Bellflower Studios has no access to or control over these cookies that are used by third-party advertisers.

T H I R D  P A R T Y  P R I V A C Y  P O L I C Y

Bellflower Studios’ Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

We will never share your personal information collected on our website with third party companies.

G D P R  D A T A  P R O T E C T I O N  R I G H T S

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data.  We may charge you a small administration fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

C H I L D R E N ‘S  I N F O R M A T I O N

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Bellflower Studios does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

C O M P A N Y  I N F O R M A T I O N

This website (located at www.bellflower.co.za) is owned and operated by Bellflower Studios (Pty) Ltd,

Address for service of legal documents: 1 Vaal River Road, Pont de Val Winery, Parys, Free State, South Africa, 9585.

Contact Number: 079 119 7587.

Email address: bookings@bellflower.co.za